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SaaS product

Clinic flow without the chaos at reception.

A clinic queue and appointment system — patients check in, see their place in line, and staff run the day without a crowded waiting room.

Patients ask the same question all morning.

How long will I wait? Who is next? Did my appointment register? Reception repeats answers while trying to check people in. Doctors lose time when the queue is invisible.

One queue for walk-ins and booked patients.

Doctor queue is BytePresence’s SaaS for clinics and small practices. Patients join via QR or front desk. The queue updates in real time on a screen or their phone. Staff focus on care instead of managing a crowd at the desk.

What sits in the product

  • Patient check-in

    Walk-in, follow-up, or booked visit — captured once with the right reason for the visit.

  • Live queue position

    Patients see their number and estimated wait — on a display or their own device.

  • Appointments

    Slot booking with reminders so the day is not only first-come-first-served.

  • Doctor and room view

    Per-doctor queues, room assignment, and status — waiting, in consult, done.

  • Patient notifications

    Alert when you are next so waiting areas stay calmer and smaller.

  • Clinic portal

    Hours, doctors, and booking links on a page patients can trust.

Who it is for

  • Single-doctor clinics with mixed walk-in and appointment traffic
  • Multi-doctor practices that need separate queues per physician
  • Diagnostic centres that want check-in without long lines at the counter

If doctor queue is what you need, let's talk.

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