Skip to content

Maintenance

Your digital products shouldn't stop after launch.

We stay on for monitoring, updates, bug fixes, performance, security, and the small improvements that keep a product healthy.

Start a Project
Overhead view of a desk with a tablet, notebook, and tools

Launch is the start of the cost, not the end.

Dependencies age, browsers change, plugins break, and nobody is watching Core Web Vitals until a customer complains.

A clear retainer for the work that is otherwise ignored.

We watch the product, patch what breaks, schedule updates, and keep a backlog of improvements — so you are not hiring a new vendor for every bug.

Capabilities

  • Uptime and error monitoring
  • Dependency and CMS updates
  • Bug investigation and fixes
  • Performance optimization
  • Security patches and backups
  • Content and small feature changes
  • Mobile app store updates
  • Monthly technical summary

Process

  1. 01

    Intake

    Stack, access, backups, and what “healthy” means for this product.

  2. 02

    Watch

    Monitoring, alerts, and a shared place to log issues.

  3. 03

    Fix

    Bugs, updates, and security work on an agreed cadence.

  4. 04

    Improve

    Small product and performance changes, not only firefighting.

Technology

  • Web
  • Mobile
  • Cloud Infrastructure
  • Monitoring
  • Node.js
  • Next.js

Deliverables

  • Monitoring in place
  • Update and backup cadence
  • Issue tracker access
  • Monthly summary of work
  • Priority response for production incidents

Questions

Do you maintain sites you did not build?+

Often yes, after a short audit. Some codebases are safer to stabilize than to take on blindly — we will tell you which.

Is this only for websites?+

No. Website, web app, and mobile app maintenance are all in scope, including store updates for iOS and Android.

What is not included?+

Large new features and rebuilds are scoped separately. Maintenance is for keeping the product current, stable, and modestly improved.

Talk to BytePresence about maintenance & support.

Share the product, the constraint, and what you want to change. We will tell you if we are the right fit.

Start a Conversation
Overhead view of a desk with a tablet, notebook, and tools